• Customers
  • Procurement
  • Water/Sewer Info
  • Lakes Info
  • Conservation
  • About Us
Spartanburg Water Conservation Tips

Customer Service

Customer Service Department
(864) 582-6375

Office Hours & Drive-Thru Hours
Monday through Friday
8:00 a.m. – 5:30 p.m.

Our Customer Service Department is located at 200 Commerce Street in Spartanburg. Customer Service Representatives are available to assist customers by phone or in person with requests to establish or disconnect service, answer billing questions, accept payments by debit/credit card, and provide additional information regarding utility accounts and service. Customers may also access their account information by phone using the automated account information line or online through the eAccess system.

Our Field Services staff is on call after hours to provide customers with 24-hour emergency response.

Other important customer service information

Pay Your Bill Online with eAccess Email the Customer Service Supervisor
Automated Account Information Line: (864) 580-2080 Emergency Service Only:
(864) 585-8296
TDD-Telecommunication Device:
(864) 596-4907
Fax number:
(864) 596-4937
Mailing Address: Post Office Box 251, Spartanburg, SC 29304 Service Outages and Leaks
Physical Address: 200 Commerce Street, Spartanburg, SC 29306 Billing Cycle Information

©2009 Spartanburg Water. All Rights Reserved.