Taste and odor issue
Update – December 30:
Spartanburg Water has received ongoing questions and concerns regarding recent changes in the taste and odor of your drinking water. We understand how noticeable and unpleasant this can be, and we want you to know that our team is taking this issue very seriously.
Our operators and water quality professionals are working around the clock, using our Advanced Oxidation System and additional treatment methods to address elevated levels of MIB, a naturally occurring compound associated with algae, in our drinking water reservoirs. At this time, MIB levels in the reservoirs are higher than we have seen in recent years.
While we continue to investigate the cause of these elevated levels, we want to clearly reassure our customers: your drinking water remains safe and meets all regulatory standards.
Because treated water must move through hundreds of miles of pipes before reaching customers, we cannot provide a firm timeline for when the musty taste and odor will fully dissipate. However, we anticipate improvement as water continues to move through the distribution system.
Spartanburg Water is committed to providing safe, reliable, and high-quality drinking water. We appreciate your patience and understanding, and we thank you for trusting our team as we work diligently to address this issue.
2024 Water and Sewer Rates Update
Beginning January 1, 2025, Spartanburg Water will implement new water and sewer rates for both base and volume charges. The Commission of Public Works and the Spartanburg Sanitary Sewer District both voted to adopt small, incremental rate increases for the next three years. With these rate changes we can remain fiscally responsible, while continuing to provide industry leading water and wastewater services to our ever-growing community.
The rates adopted are on a calendar year schedule.
2025 Water Rates (Both Volume and Base Charges)
The rate change equates to an increase of approximately $1.79 for Inside-City Customers and $3 for Outside City Customers, with a 5/8" meter and typical monthly use of 5,600 gallons.
2025 Sewer Rates (Both Volume and Base Charges)
The rate change equates to an increase of approximately $1.96 for customers with a 5/8" meter and typical monthly flow of 5,600 gallons.
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