Taste and odor issue
Update – January 2:
Spartanburg Water continues to receive questions and concerns regarding recent changes in the taste and odor of your drinking water. We understand how noticeable and unpleasant this can be, and we want you to know that our team is taking this issue very seriously.
Our operators and water quality professionals are working to correct the issue before the treatment process - with our Advanced Oxidation System - and by fine-tuning traditional treatment methods to address high levels of MIB, a naturally occurring compound associated with algae, in our drinking water reservoirs. At this time, MIB levels in the reservoirs are higher than we have seen in recent years.
While we continue to investigate the cause of these elevated levels, we want to clearly reassure our customers: your drinking water remains safe and meets all regulatory standards.
Because treated water must move through hundreds of miles of pipes before reaching customers, we cannot provide a firm timeline for when the musty taste and odor will fully dissipate. However, we anticipate improvement as water continues to move through the distribution system.
Spartanburg Water is committed to providing safe, reliable, and high-quality drinking water. We appreciate your patience and understanding, and we thank you for trusting our team as we work diligently to address this issue.
Ice Houses
Our 12 Twice the Ice Houses make ice with three distinct features that set us apart from pre-bagged store ice: superior quality, convenience, and value.
Ice Houses: Higher Quality at a Lower Cost
Made from fresh-filtered water, our ice is the freshest, best-tasting you can buy – and available to you 24/7. Simply pull up, swipe your credit or debit card, grab your bag, and you’re on your way! And did we mention the money you’ll save? The same amount of most pre-bagged, store-bought ice sells for double the price!
Prices:
10 lb. bag - $2.00
16 lb. bag - $2.75
20 lb. bulk - $2.75
Pay with card or cash and buy on your own timetable – 24 hours a day 7 days a week. Now, you can download the ICE2U app and load it with your card and all you need is your phone!
All ice houses (except the Boiling Springs location) also offer fresh filtered water for just $0.25 a gallon or 5 gallons for $1. Cash is required, and you must bring your own container.
Check out our interactive map to find one of the 12 locations nearest you:
- 8515 Hwy 9, Inman, at Lake Bowen Landing
- 8039 Asheville Hwy, Spartanburg, across from the Thunderbird Flea Market
- 565 Laurens Rd., Woodruff, at South Gate Shopping Center
- 367 Whitney Rd., Spartanburg, at Spartanburg Community Thrift Store
- 208 Spartanburg Hwy., Lyman, at Miller’s Car Wash Express
- 300 S. Alabama Ave., Chesnee, at W. Union Street
- 285 John B. White Blvd., Spartanburg, at the Beacon Drive-In
- 481 E. Blackstock Rd., Spartanburg, at Ricky’s Drive-In West
- 7034 S. Pine Street, Pacolet, near Hillbrook Circle
- 1250 Union Street, Spartanburg, at Lucerne Drive
- 3515 Boiling Springs Rd., Boiling Springs, at Cantrell Plaza
- 203 Battleground Rd. (Hwy.110), Cowpens, at Three Oaks Road
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