Notice: "Water Quality" paper slips are not from Spartanburg Water

It’s come to our attention that some of our customers have received “Water Quality” paper slips that include a QR code.
Please note that this is not a communication from Spartanburg Water, and appears suspicious. We recommend that you do not use your digital device to access the QR code. If you have questions, please contact our Customer Experience team at (864) 582-6375.

Contact Us

Contact Us
  • Customer Experience

Open Monday - Friday, 8 a.m. - 5:30 p.m.
200 Commerce Street, 29306
(864) 582-6375
Account Information
Service Turn on/Turn off

Customer Experience Main Number: (864) 582-6375
Landrum Toll-Free Number: (877) 797-7773
Automated Account Information Line (Toll-Free): (844) 223-3041
After-Hours Emergency Service Only: (864) 585-8296
TDD-Telecommunication Device: (864) 596-4907
Call Before You Dig: 811

Palmetto Utility Protection SVCS (PUPS): (888) 721-7877


E-mail our Customer Experience Manager: customerexperiencemanager@spartanburgwater.org

  • Important Numbers

Media Inquiries: Jennifer Candler, Communications Manager, (864) 580-5693
Administrative Office: (864) 583-7361
Human Resources: (864) 583-7361
Engineering (175 N Liberty Street, 29306): (864) 585-9142
A. Manning Lynch Wastewater Treatment Facility (1450 Southport Road, 29306): (864) 582-3250
Cross Connection Control: (864) 253-9304
Maintenance (301 South Avenue, 29306): (864) 585-8296
Purchasing (345 South Ave, 29306): (864) 585-9436
Industrial Wastewater: (864) 582-3250
Lake Bowen Wardens' Office: (864) 592-2240
Lake Blalock Wardens' Office: (864) 578-5442
Pavilion #1 Rental: (864) 583-7361
 
  • Additional Contact Information

Mailing Address: P.O. Box 251, Spartanburg, SC 29304
Physical Address: 200 Commerce Street, Spartanburg, SC 29306
Fax Number: (864) 580-2082

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