Addressing Taste-and-Odor Customer Concerns

We are aware of current Taste-and-Odor concerns, due to a high-level of naturally occurring algae in our reservoirs. We are working to address, but customers should remain confident that their water is safe to drink.

For more information, please read our "Frequently Asked Questions."

Customer Experience

Spartanburg Water is here to serve you. We value our customers and are happy to assist – from setting up service to paying a bill. We offer a wide variety of payment options in order to best suit your needs, and our staff is always on hand to help in the event of an emergency.

In This Section

Payment Options
Establishing/Disconnecting Services
Billing and Service Fees

Routine Maintenance and Emergencies
Water and Sewer Rates
Customer Assistance Program

Informacíon para Cliente en Español
Damage Claim Form
Service Line Warranties of America

Establish Service

Submit a request to start or stop services.

MORE INFORMATION

Contact Us

Our Customer Experience team is ready to help.

Pay Your Bill

Access our payment portal to pay your bill online.

Pay Online

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