Notice: "Water Quality" paper slips are not from Spartanburg Water
It’s come to our attention that some of our customers have received “Water Quality” paper slips that include a QR code.
Please note that this is not a communication from Spartanburg Water, and appears suspicious. We recommend that you do not use your digital device to access the QR code. If you have questions, please contact our Customer Experience team at (864) 582-6375.
Cross Connection and Backflow
Cross Connection Control and Backflow
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What is a cross connection?
A cross connection is defined as any piping arrangement that allows the drinking water supply piping to be connected to a non-potable water source.
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What is a backflow?
A backflow is any undesirable reversal of flow from the intended direction as the result of either: back siphonage (the reversal of flow due to negative piping pressures) or back pressure (the reversal of flow caused by pressure greater than the supply pressure).
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What cross connection and backflow measures are in place to ensure our customers have safe, clean drinking water that meets or exceeds all regulatory requirements?
The South Carolina Department of Health And Environmental Control (SC DHEC) mandates that every public water system must initiate and maintain a viable cross connection control program. Spartanburg Water began a Cross Connection Control/Backflow Program in the early 1980’s. The Cross Connection/Backflow Program at Spartanburg Water prevents the contamination of the drinking water supply in the event of a backflow.
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How can I prevent backflow from occurring?
There are many backflow assemblies and devices available to prevent a backflow from occurring.
Certain types of commercial and industrial backflow assemblies must be tested annually by an SCDHEC certified tester. The current SWS Backflow Assembly Field Test Report is available for download in PDF format. - What other resources are available to learn more about the Cross Connection and Backflow Program and SCDES regulations?
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Who should I contact if I have questions about the Cross Connection Control/Backflow Prevention Program for commercial, residential, or any other requirements for my location?
Contact Matthew Jamison, Cross Connection Control/Backflow Prevention Program Coordinator, at (864) 598-7213 or email at ccc@spartanburgwater.org.
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