It’s come to our attention that some of our customers have received “Water Quality” paper slips that include a QR code.
Please note that this is not a communication from Spartanburg Water, and appears suspicious. We recommend that you do not use your digital device to access the QR code. If you have questions, please contact our Customer Experience team at (864) 582-6375.
1. Fill out the Automatic Draft Set-Up Form and attach a voided check.
You can pick one up by visiting one of our two, drive-thru lanes at our main Administration Building (200 Commerce St.) or download and print the form from our website.
2. Bring your completed form with voided check and drop-off at one of our two drive-thru lanes, or send it via mail:
Spartanburg Water
P. O. Box 251
Spartanburg, SC 29304
3. For questions, contact Customer Experience at (864) 582-6375.