Notice: "Water Quality" paper slips are not from Spartanburg Water
It’s come to our attention that some of our customers have received “Water Quality” paper slips that include a QR code.
Please note that this is not a communication from Spartanburg Water, and appears suspicious. We recommend that you do not use your digital device to access the QR code. If you have questions, please contact our Customer Experience team at (864) 582-6375.
Pay In Person
*Beginning August 24, 2023 all customer payments made using a credit or debit card, PayPal, PayPal Credit or Amazon Pay will include a $3 convenience fee for each transaction, paid to our third-party payment processing service, Paymentus.
The main lobby is open to the public Monday through Friday, 8 a.m.-5 p.m. The two drive through lanes in the back of our building are open weekdays, 8 a.m.-5:30 p.m.
Our Administration Office is located at:
200 Commerce Street
Spartanburg, SC 29306
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